Complete Outsourced IT Services Program For Organization Throughout Washington DC
Owia Technology offers complete outsourced IT Services, also known as our 5-Diamond IT Service. As a 5-Diamond client, your technology needs and business goals always come first. Give us a call at (571) 499-4349 or send us an email at firstname.lastname@example.org to simplify and secure your workforce today.
Owia Technology can be your technology partner and trusted advisor! Our elite IT management is designed to ensure your technology is aligned with your business strategy. Owia Technology sets your business on the right path with a secure IT infrastructure on a fixed-rate plan.
Your journey to success is important to us. Your technology should drive you forward instead of being a bump in the road.
Owia Technology’s 5-Diamond Services include:
- 24×7 Monitoring: Our monitoring capabilities enable automated updates, expiration alerts, advanced summaries and status reports, as well as the ability to view scheduled and performed tasks. This allows us to take a proactive approach to your technology. When problems arise, we resolve them before business disruption and/or downtime even have a chance to occur.
- 24×7 Help Desk: Our 24×7 Help Desk ensures your staff can be productive without dealing with the hassle of technology issues. When your staff members have questions or concerns, our help desk professionals are just a phone call away. If on-site assistance is necessary, feel free to schedule a service call.
- Full-Time IT Support: Our full-time IT support covers every aspect of your IT infrastructure, including network administration, equipment repair, upgrading operating systems, updating software, training personnel, risk assessment and management, maintenance, and more.
- Remote Assistance: Remote assistance allows your employees to access business-critical information technology to work on-the-go. Our team of IT professionals will set up and configure your systems to support remote access for maximum productivity anytime, anywhere.
- Vendor Management: Tired of dealing with long and expensive troubleshooting calls to your vendors? Owia Technology can handle vendor management for you! We speak the language, so we know who to talk to and what to say to ensure optimal results in a timely manner.
- Backup & Recovery: Your business applications and data are your most important assets. Owia Technology offers backup & recovery solutions to protect those assets. This service is included as part of the complete 5-Diamond package so you can make the most out of your technology investment.
- Disaster Recovery: Disasters, such as human error, system failures, natural disasters, and viruses, can have a devastating impact on your technology and your business. Owia Technology offers disaster recovery planning to keep your technology up and running in the event of a disaster, so you can continue business operations at all times.
- IT Consulting: Owia Technology stays on top of the most current industry trends and solutions to make sure we’re offering innovative technology that works for your business.